About Us
About Our Dedication
USA Connections provides superior customer service, bill generation and fulfillment of our customer accounts. We offer local technical staff to maintain and service our customers twenty-four hours per day, seven days a week. Both our technical staff and customer service representatives have a standing longevity of service and believe in what they do. They work extremely hard to provide our customers with the highest quality of service. USA Connections believes in its people and the need for satisfied customers. Our business is alive and growing and has plans to continue this expansion throughout the future.
The principals of USA Connections have a long history of working together with the core management team located in Wellington, Kansas. Our experienced management team knows the importance of being a part of the local communities we do business in. Today, USA Connections provides complimentary cable television services to schools and libraries in our service areas.
USA Connections appreciates each and every one of our customers. We strive to continue to provide you with the high quality telecommunications services that you deserve and expect. Your comments or concerns are welcomed in order to better service you, our customer.
OUR PASSION
At USA Connections, our passion is making work-family relationships purposeful and fun. We understand that during an average work-week, more time is spent with our work-family than with our “real” families. With that in mind, we strive to maintain a fun, companionable work environment that enables our team members to work towards a common purpose. Everyone is focused on the goals of the company, and together we celebrate both personal and business successes.
OUR NICHE
At USA Connections, our niche is becoming the premier data provider in the communities that we serve. As the premier data provider we strive to provide the best data services available. We are constantly identifying new opportunities for improvement and investing in state-of-the-art technology, to keep the communities we serve at the forefront of the ever-changing telecommunications industry.
OUR 3 UNIQUES
USA Connections provides positive customer experiences
– Responsive to our customers’ need
– Offer product and service bundles
– Our employees live in the communities we serve
USA Connections delivers value
– Reliable and fast Internet speeds
– Deliver quick installations
– Provide rapid response to customer issues and system problems
USA Connections is a privately owned and locally operated company
– We Invest in the communities we serve
– Customers’ money stays in the communities we serve
OUR CUSTOMERS
Everyone who uses the Internet is our potential customer! Our customer is the 9-year-old that plays Minecraft and the 65- year-old grandma who stays in touch with her family on Facebook. Customers are the online gamer, the tech-dependent, and anyone who expects the best, working technology. We know our customers expect a superior product that is fast, reliable, convenient and cost effective. They are aware of the ever changing market; they are homeowners and they are business owners. Customers live and work in our service areas and beyond.
Our technical support specialists are always ready to help! Please contact us at the first sign of a problem with your internet at 877-773-8989.