About Us
About Our History
USA Communications has always been of a high quality communications network that delivers quality services. As a full-service provider, USA Communications offers an array of services, including high-speed Internet access, phone service using digital VOIP, and high definition cable tv programming. We are about meeting the demands of today, and we are committed to providing state-of-the-art products and service to our customers.
USA Communications began operations in 1995 in the county of San Diego at Borrego Springs, California. In 1999, we expanded into Montana by operating a wireless cable television system in Billings, Montana. We continued to expand our operations and until Spring of 2019 operated hardwire cable television systems in three states: Alabama, California, and Colorado.
In 2013, USA Communications expanded into fiber optic data services in Kearney, Nebraska, providing state-of-the art fiber optic data connections and commercial grade digital phone service to businesses, organizations and multi-unit housing. Since then, we have expanded our fiber optic services to the communities of Lexington, Minden, and Grand Island, Nebraska.
About Our Dedication
USA Communications provides superior customer service, bill generation and fulfillment of our customer accounts. We offer local technical staff to maintain and service our customers twenty-four hours per day, seven days a week. Both our technical staff and customer service representatives have a standing longevity of service and believe in what they do. They work extremely hard to provide our customers with the highest quality of service. USA Communications believes in its people and the need for satisfied customers. Our business is alive and growing and has plans to continue this expansion throughout the future.
The principals of USA Communications have a long history of working together with the core management team located in Kearney, Nebraska. Our experienced management team knows the importance of being a part of the local communities we do business in. Today, USA Communications provides complimentary cable television services to schools and libraries in our service areas.
USA Communications appreciates each and every one of our customers. We strive to continue to provide you with the high quality telecommunications services that you deserve and expect. Your comments or concerns are welcomed in order to better service you, our customer.
The Fastest, Most Reliable Internet Speeds Available
We constantly monitor and improve our networks so that you can have the best internet, phone and tv services available at an affordable price. You can rest easy knowing that we’ve got you connected.
OUR PASSION
At USA Communications, our passion is making work-family relationships purposeful and fun. We understand that during an average work-week, more time is spent with our work-family than with our “real” families. With that in mind, we strive to maintain a fun, companionable work environment that enables our team members to work towards a common purpose. Everyone is focused on the goals of the company, and together we celebrate both personal and business successes.
OUR NICHE
At USA Communications, our niche is becoming the premier data provider in the communities that we serve. As the premier data provider we strive to provide the best data services available. We are constantly identifying new opportunities for improvement and investing in state-of-the-art technology, to keep the communities we serve at the forefront of the ever-changing telecommunications industry.
OUR 3 UNIQUES
USA Communications provides positive customer experiences
– Responsive to our customers’ need
– Offer product and service bundles
– Our employees live in the communities we serve
USA Communications delivers value
– Reliable and fast Internet speeds
– Deliver quick installations
– Provide rapid response to customer issues and system problems
USA Communications is a privately owned and locally operated company
– We Invest in the communities we serve
– Customers’ money stays in the communities we serve
OUR CUSTOMERS
Everyone who uses the Internet is our potential customer! Our customer is the 9-year-old that plays Minecraft and the 65- year-old grandma who stays in touch with her family on Facebook. Customers are the online gamer, the tech-dependent, and anyone who expects the best, working technology. We know our customers expect a superior product that is fast, reliable, convenient and cost effective. They are aware of the ever changing market; they are homeowners and they are business owners. Customers live and work in our service areas and beyond.